Privacy Policy

1. Introduction

leadcrafter.app ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our Service. Please read it carefully.

2. Information We Collect

We collect information in the following ways:

• Account information: name, email address, password, and company website URL when you register.
• Payment information: billing details processed securely through Stripe. We do not store your full card number.
• Usage data: pages visited, features used, API calls made, and interaction logs to improve the Service.
• Lead data: information about prospects you generate or import, stored securely and associated with your account.
• Communications: emails and messages you send through the Service or to our support team.

3. How We Use Your Information

• To provide, operate, and improve the Service.
• To process payments and manage your subscription.
• To send transactional emails (account confirmations, invoices, alerts).
• To send product updates and marketing communications (you may opt out at any time).
• To detect, prevent, and respond to fraud, abuse, or security incidents.
• To comply with legal obligations.

4. Data Sharing & Third Parties

We do not sell your personal data. We may share data with:

• Stripe — payment processing.
• Supabase — database and authentication infrastructure.
• AI providers (Anthropic, OpenAI, Alibaba Cloud) — to generate lead insights and outreach content. Data sent is anonymized where possible.
• Analytics providers — aggregated, anonymized usage data only.

All third-party providers are contractually required to protect your data and may only use it to perform services for us.

5. Cookies & Tracking

We use essential cookies for authentication and session management, and analytics cookies to understand how the Service is used. You can disable cookies in your browser settings, though some features may not function correctly without them.

6. Data Retention

We retain your account data for as long as your account is active. Upon account deletion, we delete your personal data within 30 days, except where we are required by law to retain it longer. Lead data associated with your account is also deleted upon request.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict how we process your data.
• Request a portable copy of your data.
• Withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us.

8. Security

We implement industry-standard technical and organisational measures to protect your data, including encryption in transit (TLS), encryption at rest, and strict access controls. However, no system is completely secure and we cannot guarantee absolute security.

9. International Transfers

Your data may be processed in countries outside your own, including the United States and the European Union. We ensure appropriate safeguards are in place for any international data transfers, including standard contractual clauses where required.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the Service. Continued use after changes take effect means you accept the updated policy.

11. Contact

For privacy-related inquiries, please contact us or email [email protected].